Terms of Service — Nokoma.ai

Last updated: June 13, 2026

§ 1. General Provisions

The Nokoma.ai service is operated by Piotr Kowalski conducting business under the name Piotr Kowalski, ul. Ogrodowa 32, 06-400 Ciechanów, NIP: 566 203 82 86, REGON: 540037077.
These Terms of Service set out the rules governing Users' use of the Nokoma.ai service and the conditions for the provision of services to Users within the Nokoma.ai service, as well as the type and scope of services provided by electronic means, in accordance with the requirements of the Act on the Provision of Electronic Services of 18 July 2002.
To use the Nokoma.ai service, it is necessary to have a device (including a computer or mobile phone) with internet access. Some functionalities of the Nokoma.ai service are available only after creating an account and logging in to the service in the manner described in these Terms.
Technical requirements necessary for cooperation with the ICT system used by the Nokoma.ai service: a computer, laptop or other multimedia device with internet access; access to electronic mail; a current version web browser: Mozilla Firefox, Internet Explorer, Opera, Google Chrome, Safari or Microsoft Edge; recommended minimum screen resolution: 1024x768. The technical conditions necessary for full use of the Nokoma.ai service functionalities include enabling SSL secure data transmission protocol, JavaScript, Java, Flash, and cookies in the User's web browser.
The Nokoma.ai service makes the Terms of Service available to users in a manner that allows the content of the Terms to be obtained, reproduced and stored using the ICT system used by the user.

§ 2. Definitions

Application: software to be installed on mobile devices such as smartphones and tablets, enabling the use of the Nokoma.ai service;
Account: the individually allocated, identifier- and password-protected portion of the Nokoma.ai service dedicated to a user upon completion of the registration process, enabling the use of Nokoma.ai service functionalities;
Newsletter: an electronic distribution service provided by the Nokoma.ai service via e-mail and SMS messages, which enables all users to automatically receive cyclical editions of the newsletter containing information about goods, news and promotions;
Nokoma.ai: the entity offering the services covered by these Terms, in particular services for comparing offers published by third parties;
Offering Party: a third party whose commercial offer is published on the Nokoma.ai service. An Offering Party whose offer is presented on the service is not a contractor of Nokoma.ai and is not bound to Nokoma.ai by a cooperation agreement or any other civil-law contract;
Offer: commercial information from an Offering Party presented to a user on the Nokoma.ai service in response to the user's query.
Service: the set of functionalities operating under the name Nokoma.ai;
Online Store: an online platform, separate from the Nokoma.ai service, enabling the sale of products or services over the internet, operated by third parties;
Good: a product or service offered by an online store and presented on the Nokoma.ai service;
Agreement: a service agreement concluded between a user and the Nokoma.ai service, the subject of which is the provision of services on the terms set out in these Terms;
Services: services offered by the Nokoma.ai service, including in particular services related to the search for and presentation of goods and offers from Offering Parties, including online stores, as well as newsletter services;
User: any entity using the service;
Registered User: a user who uses the service functionalities after prior registration and account creation. Registered Users may be natural persons who are at least 18 years of age and have full legal capacity, legal persons and organisational units without legal personality that may in their own name acquire rights and incur obligations.
Terms of Service: the Terms of Service for the provision of services by Nokoma.ai.

§ 3. General Rules for Use of the Nokoma.ai Service

Use of the Nokoma.ai service by users is free of charge.
The Nokoma.ai service provides exclusively services for presenting offers published by Offering Parties, based on criteria indicated by users. The Nokoma.ai service is not a seller of any services or goods, nor is it a party to civil-law relationships between users and Offering Parties. The Nokoma.ai service informs users about the type and price of goods and services published by Offering Parties (including online stores) and enables the conclusion of a sales agreement between an Offering Party and a user.
The Nokoma.ai service bears no responsibility for the content of offers or the conformity of goods with offers published by Offering Parties and presented by the Service, nor for non-performance or improper performance of the agreement by Offering Parties.
The Nokoma.ai service presents content published by Offering Parties based on the search criteria specified by the user. Search criteria for goods or services may be specified through a general query, or by indicating specific characteristics of goods to be searched for and presented by the service.
The Nokoma.ai service does not favour particular offers or goods from specific online stores. The service presents search results based solely on objective criteria formulated by the user. The order in which goods are presented by the service is determined by which good best matches the user's query.
A user may narrow the offers presented by the service by setting a minimum or maximum price for goods or other available search parameters.
When presenting offers, the service takes into account, among other things, the minimum and maximum price set by the user, the manufacturer and type of good, colour, availability, size and other criteria specified by the user.
As part of the presentation of goods, the Service enables the user to be redirected to the Offering Party's website, including direct redirection to the Offering Party's online store.
All payments made by users for the purchase of goods or services take place outside the Nokoma.ai service. The Nokoma.ai service does not participate, at any stage, in the payment activities carried out by the user in connection with the purchase of goods or services from Offering Parties.
The Nokoma.ai service enables users to create an account on the terms set out in § 4.
The Nokoma.ai service enables registered users to post a review (opinion) of a good within the website and application functionality. The service does not verify whether the user has actually purchased the good to which the review relates. A review may only relate to the good in question or the service provided by the Offering Party of that good. Reviews not relating to a specific good or Offering Party will be removed by the service.
The Nokoma.ai service is not liable for content submitted by users in reviews referred to in clause 11. The service reserves the right to remove reviews or comments containing untrue or offensive statements, as well as those that violate the rights of third parties.
The user undertakes not to post any content the public display of which may be considered to violate standards of decency or the personal rights of third parties.
Registered Users may use the following account functionalities: saving preferences relating to particular types of goods; posting reviews in accordance with clauses 11 and 12; receiving the newsletter; notifications of new offers matching set preferences; notifications of price changes for goods in online stores.
A transaction (including a sales agreement) concluded between a user and an Offering Party takes place on the terms set by the Offering Party. The Nokoma.ai service is not liable for the content of the Offering Party's terms and conditions, nor for the performance of the agreement, including the delivery of goods in conformity with the agreement. Since Nokoma.ai is not a party to the agreement between the user and the Offering Party, Nokoma.ai is not liable to the user for: the user's claims under warranty, guarantee and other rights available to consumers under generally applicable law; conformity of goods with the description in the Offering Party's commercial information and the lawful origin of goods; the truthfulness and reliability of commercial information, advertisements and newsletters published on the Offering Parties' services; claims of third parties arising in connection with reviews posted by users; unavailability of goods presented within the service; conformity of the Offering Party's terms with applicable law; infringement of economic copyrights and other rights by the Offering Party; proper processing of the user's personal data by the Offering Party.
Nokoma.ai holds full rights to the elements of the service, including photographs, graphics, logos and the graphic layout of the service.
A user may use the Newsletter functionality. To subscribe to the newsletter, the user provides their first name and their email address, to which successive editions of the Newsletter are to be sent, in the 'Newsletter' tab visible on the Nokoma.ai service website, and then clicks 'Subscribe'. The Newsletter may also be subscribed to by checking the relevant checkbox during account creation or use.
A user may at any time unsubscribe from notifications or the newsletter using the relevant functionality available within the account.
The Electronic Newsletter Service is provided free of charge for an indefinite period. A service recipient may at any time and without giving a reason unsubscribe from the Newsletter.

§ 4. Registration Rules and Account Use

Using the Nokoma.ai service does not require creating an account.
Each user is entitled to register on the service and create one account.
Creating an account requires completing the registration form and accepting the terms of these Terms of Service. The registration form requires the user to provide the following data: first name and surname / company name, address (street, house/flat number, postcode, city, country), email address, contact telephone number, login and password. For users who are not consumers, it is also necessary to provide the company name and VAT number (NIP).
If a user has a registered account with Facebook or Google, they may also create an account by logging in via one of those services.
During registration, the user sets the account access password. The password must consist of at least 6 characters, including one capital letter and at least 2 digits.
Account login is effected using the email address and access password, or alternatively access credentials from external services including Facebook or Google.
Upon registration and acceptance of the Terms, the user undertakes to comply with the provisions of the Terms, and Nokoma.ai undertakes to provide account management services and other services arising from these Terms.
The Nokoma.ai service has the right to delete a user's account if a breach of clause 7 is found, as well as if the user posts reviews contrary to the provisions of § 5 of the Terms.
After entering data in accordance with clause 3, the user receives at their specified email address a confirmation email and an account activation link. The registration process is completed when the user follows the received link and receives notification of successful account activation.
The conclusion of an electronic service agreement between the Nokoma.ai service and a registered user takes place upon successful account activation in the manner set out in clause 9.
It is prohibited for a user to use other persons' data during registration and while using the service, including other persons' email addresses, names and NIP numbers.
The use of other persons' accounts or sharing accounts with third parties is prohibited.
A user who is a consumer or a natural person concluding an agreement directly related to their business activity, where the content of that agreement indicates that it does not have a professional character for that person, arising in particular from the subject of their business activity, may withdraw from the service agreement within 14 days of its conclusion, without giving a reason. The model withdrawal declaration forms an annex to these Terms.

§ 5. Rules for Posting Reviews

Users may post reviews of goods on the Nokoma.ai service. A review of a good may only relate to that specific product, including its defects or advantages, the manner in which the transaction was carried out by the Offering Party, the conformity of the good with the commercial information, the quality of the good and its lawfulness.
The Nokoma.ai service is not liable for content published by users as product reviews.
It is prohibited to post reviews containing sexual, obscene or pornographic material or material related to the sexual exploitation of children; as well as racist, xenophobic or hate-inciting statements, including on the grounds of origin, religion, gender or skin colour; as well as vulgar statements, offensive language and words commonly considered insulting.
A user may not include in a review personal data of third parties, advertisements, links to other internet portals including price comparison sites, or links to dangerous websites. Furthermore, it is prohibited to include in a review false information about the course of a transaction carried out by an Offering Party or content that violates the rights of the Nokoma.ai service.
If it is found that a review violates generally applicable law, the provisions of these Terms or the rights of third parties, the Nokoma.ai service reserves the right to remove the review and terminate the service agreement with the user who posted the review.
Any user, including a party whose offer has been published on the Nokoma.ai service, may report to the service a breach of these Terms together with a request for the removal of the review. The report should be justified with reference to the Terms or applicable law. In the absence of justification, the Nokoma.ai service will assess the compliance of the published review independently and inform the reporting party of its findings.

§ 6. Privacy Policy

The controller of personal data within the meaning of Art. 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the General Data Protection Regulation), with respect to Users' data, is Piotr Kowalski conducting business under the name Piotr Kowalski, ul. Ogrodowa 32, 06-400 Ciechanów, NIP: 566 203 82 86, REGON: 540037077.
The Privacy Policy is made available for inspection by each user on the Nokoma.ai service.

§ 7. Complaints Procedure

The Nokoma.ai service is liable for non-performance or improper performance of its obligations under these Terms to the extent specified therein. Users may submit complaints regarding the Nokoma.ai service's activities in writing to the address: ul. Ogrodowa 32, 06-400 Ciechanów, or electronically to the email address: team@nokoma.ai.
A complaint must include identification of the person submitting the complaint (first name, surname, email address) and a description of the event giving rise to the complaint.
Complaints will be processed within 14 days of receipt by the Nokoma.ai service of a properly submitted complaint (containing the required elements and requiring no supplementation).
The user will receive information on the manner in which the complaint has been handled by electronic correspondence, to the email address provided in the complaint.
Complaints regarding the quality or defects of goods purchased from Offering Parties, or improper performance or non-performance of the sales agreement, including the delivery process, must be directed to the Offering Party from which the good originated.

§ 8. Termination of Agreement

The provision of services by Nokoma.ai is for an indefinite period.
Each user has the right to terminate the agreement, i.e. to close their account, at any time. Termination of the agreement takes effect upon closure of the account by the Nokoma.ai service, but no later than 14 days from receipt of the user's declaration.
Termination of the agreement (account closure) is effected via the account functionality. A user may also submit a declaration of termination of the agreement and account closure to the email address: team@nokoma.ai.
The Nokoma.ai service may terminate the service agreement at any time with 7 days' notice.
The Nokoma.ai service may terminate the service agreement without the notice period referred to in clause 4, in the event of the user's breach of these Terms or generally applicable law.

§ 9. Final Provisions

The resolution of any disputes arising between the Nokoma.ai service and a user who is a consumer shall be submitted to the courts of competent jurisdiction in accordance with the provisions of the Code of Civil Procedure applicable on the date the claim is brought.
The resolution of any disputes arising between the Nokoma.ai service and a user who is not a consumer shall be submitted to the court of competent jurisdiction for the registered seat of the Nokoma.ai service.
The resolution of any disputes between the users referred to in clauses 1 and 2 above shall be governed by Polish law.
Matters not regulated in these Terms shall be governed by the applicable provisions of Polish law.

Annex No. 1 — Withdrawal from Agreement

Any user of the Nokoma.ai service who is a consumer within the meaning of civil law provisions may, within 14 days of concluding the agreement (account registration), withdraw from the concluded service agreement. Notice of the wish to withdraw from the agreement must be given by writing to the email address team@nokoma.ai. The user may use the model withdrawal declaration provided below. The completed and signed form must be sent by scan to the email address: team@nokoma.ai.

Model Declaration: WITHDRAWAL FROM AGREEMENT

Acting on my own behalf, I hereby declare that I withdraw from the service agreement with the Nokoma.ai service, concluded on … (account registration date).